Contact

For quotes and shipment updates, message us on WhatsApp.

Email: cs.tracex@gmail.com
Instagram: @tracex.id
Office: Taman Kopo Indah V Sommerville, Ruko Soho No. 58, Kec. Margaasih, Kel. Mekar Rahayu, Kabupaten Bandung

Common questions

How do I get a quote?

Check rates on the Home page, or send the details of your goods and destination on WhatsApp. Our team replies with a quote.

Can you pick up my goods?

Yes. Ask us about pickup in your area and our team will confirm.

How long does international shipping take?

International shipments arrive in under 7 days. For the time to your destination, ask us on WhatsApp.

How do I track my shipment?

Send your tracking number on WhatsApp and our team will tell you where your shipment is. You can also enter it on the Home page.